• HAPPY HOLIDAYS! FREE SHIPPING AND FREE RETURNS. Extended Through 1/31!* See details.
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    U.S. Shipping Information

    Shipping Method Charge
    Standard Free
    Two Day $25.00
    Next Day $48.00
  • CLEARANCE SALE - EXTRA 40% OFF ALL SALE STYLES*. See details.
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    CLEARANCE SALE - EXTRA 40% OFF ALL SALE STYLES.

    *USE CODE WINTER17 FOR 40% OFF ITEMS IN SIGNATURE SALE FOR HER, SIGNATURE SALE FOR HIM, WOMEN'S SALE, MEN'S SALE, ACCESSORIES SALE FOR HER, ACCESSORIES SALE FOR HIM, SPECIAL VALUE SALE FOR HER, SPECIAL VALUE SALE FOR HIM TO BE TAKEN OFF AT DONALDJPLINER.COM AND AT OUR SIX DONALD J PLINER STORE LOCATIONS. THIS OFFER CANNOT BE COMBINED WITH ANY OTHER PROMOTION OR DISCOUNT, APPLIED TO PAST PURCHASES, REDEEMED FOR CASH EQUIVALENT, USED TO PURCHASE GIFT CARDS, OR USED AS PAYMENT ON AN ACCOUNT. DONALD J PLINER RESERVES THE RIGHT TO CANCEL THIS OFFER AT ANY TIME, AND TO CANCEL ORDERS ARISING FROM PRICING, TECHNICAL, OR OTHER ERRORS. ALL RETURNS ARE SUBJECT TO DONALD J PLINER'S RETURN AND EXCHANGE POLICY GUIDELINES. USAGE IS SUBJECT TO CREDIT APPROVAL AND PRODUCT AVAILABILITY. THIS OFFER IS VALID THROUGH 11:59 PM EST ON 1/26/17 AND SHALL HAVE NO REDEEMABLE VALUE THEREAFTER.

  • CLEARANCE SALE - EXTRA 40% OFF ALL SALE STYLES*. See details.
    Close X

    CLEARANCE SALE - EXTRA 40% OFF ALL SALE STYLES.

    *USE CODE WINTER17 FOR 40% OFF ITEMS IN SIGNATURE SALE FOR HER, SIGNATURE SALE FOR HIM, WOMEN'S SALE, MEN'S SALE, ACCESSORIES SALE FOR HER, ACCESSORIES SALE FOR HIM, SPECIAL VALUE SALE FOR HER, SPECIAL VALUE SALE FOR HIM TO BE TAKEN OFF AT DONALDJPLINER.COM AND AT OUR SIX DONALD J PLINER STORE LOCATIONS. THIS OFFER CANNOT BE COMBINED WITH ANY OTHER PROMOTION OR DISCOUNT, APPLIED TO PAST PURCHASES, REDEEMED FOR CASH EQUIVALENT, USED TO PURCHASE GIFT CARDS, OR USED AS PAYMENT ON AN ACCOUNT. DONALD J PLINER RESERVES THE RIGHT TO CANCEL THIS OFFER AT ANY TIME, AND TO CANCEL ORDERS ARISING FROM PRICING, TECHNICAL, OR OTHER ERRORS. ALL RETURNS ARE SUBJECT TO DONALD J PLINER'S RETURN AND EXCHANGE POLICY GUIDELINES. USAGE IS SUBJECT TO CREDIT APPROVAL AND PRODUCT AVAILABILITY. THIS OFFER IS VALID THROUGH 11:59 PM EST ON 1/26/17 AND SHALL HAVE NO REDEEMABLE VALUE THEREAFTER.

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Clearance Sale - Up to 75% Off All Sale Styles
Customer Service

Warranty & Repair Policy

Products that are purchased on our website, www.donaldjpliner.com, or at one of our six Donald J Pliner store locations, are guaranteed against defects in craftsmanship and materials that occur within 365 days of purchase. If a defect beyond normal wear and tear occurs within 365 days as the result of normal use, Donald J Pliner will repair the defect or exchange the product.

HOW TO REPORT A DEFECT

1. Gather your original receipts and proof of purchase from www.donaldjpliner .com or one of our six Donald J Pliner store locations.

2. Take a photograph clearly showing the defect in the Donald J Pliner product as a result of craftsmanship or materials.

3. Contact Donald J Pliner Customer Service at customerservice@donaldjpliner.com or by calling 1-888-307-1630. You must have available:

  • The receipts showing that the purchase was made from www.donaldjpliner.com or one of our six store locations.
  • The image showing the defect in the Donald J Pliner product as a result of craftsmanship or materials.
  • A detailed description of the defect in the Donald J Pliner product.

4. Donald J Pliner will evaluate the materials submitted to determine whether or not assistance can be provided. If we determine that a repair or replacement is warranted, we will contact you with further instructions.

Donald J Pliner Items Purchased At Other Locations

Items purchased at a department store or any other store selling Donald J Pliner merchandise are not covered by the Donald J Pliner Warranty and Repair Policy. We will not repair or replace product unless it was purchased from www.donaldjpliner.com or one of our six store locations. Donald J Pliner merchandise purchased from a third party retailer must be repaired or replaced by that retailer.


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